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Customer Experience
How CX-mature is your company?
With a test of your organization’s CX maturity, you have the opportunity to get a quick indicator...
Employee Experience
Turn emotional intelligence into a strategic priority
Learn the three steps that you can base your work on so as to turn emotional intelligence into a...
Employee Experience
Initiatives leading to a high level of employee satisfaction
See how DHL Aviation works with the mantra “Putting People First” and which specific efforts and...
Employee Experience
See all videos in this category
Employee Experience
Turn emotional intelligence into a strategic priority
Learn the three steps that you can base your work on so as to turn emotional intelligence into a...
Employee Experience
Initiatives leading to a high level of employee satisfaction
See how DHL Aviation works with the mantra “Putting People First” and which specific efforts and...
Employee Experience
How to increase psychological safety
Hear why Christian Ørsted, Writer and Leadership Consultant, means that psychological safety is...
Employee Experience
How HR can support the organization from now on
Thomas Phillipsen, Acting Director Business Psychologist talks about the necessity of an on...
Employee Experience
What have we learned about leadership post COVID?
Do you know what characterizes the organizations that made a good job during the crisis? In this...
Employee Experience
Make an organizational service check
Get Stine Würtz Jepsen's good advice on how to use COVID-19 as accelerator for making an...
Customer Experience
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Customer Experience
How CX-mature is your company?
With a test of your organization’s CX maturity, you have the opportunity to get a quick indicator...
Customer Experience
New CX Platform supporting your CX program from A to Z
The new CX Platform is designed for you to easily translate insights into actions and focus on...
Customer Experience
Kvadrat case
Learn why Kvadrat has chosen Ennova for several years and how they use the Ennova’s Customer...
Customer Experience
See how Industriens Pension use customer insight for...
A deeper insight into member satisfaction and an important benchmark. With a goal of being among...
Customer Experience
What is CX PRO?
One of the great challenges with making customer surveys is that it becomes measurement for the...
Cases
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Cases
Kvadrat case
Learn why Kvadrat has chosen Ennova for several years and how they use the Ennova’s Customer...
Cases
How Synoptik transformed a low level of satisfaction &...
Dedicated efforts led to a significant increase in satisfaction motivation. In 2019, Synoptik’s...
Cases
See how Industriens Pension use customer insight for...
A deeper insight into member satisfaction and an important benchmark. With a goal of being among...
Førstehjælp til ledere med lav score - (Danish only)
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Førstehjælp til ledere med lav score - (Danish only)
Intro - Førstehjælp til ledere med lav score
I videorækken: "Førstehjælp til ledere med lav score" kommer vi til at se nærmere på, hvad du som...
Førstehjælp til ledere med lav score - (Danish only)
#1 - Førstehjælp til ledere med lav score
Video #1 af 5: I vores første video sætter vi fokus på, hvor vigtigt det er at inddrage leders...
Førstehjælp til ledere med lav score - (Danish only)
#2 - Førstehjælp til ledere med lav score
Video #2 af 5: Hvilken position indtager du i samtale med lederen? I vores anden video kigger vi...
Førstehjælp til ledere med lav score - (Danish only)
#3 - Førstehjælp til ledere med lav score
Video #3 af 5: Hvordan håndterer du den følelsesmæssige reaktion? I vores tredje video skal vi...
Førstehjælp til ledere med lav score - (Danish only)
#4 - Førstehjælp til ledere med lav score
Video #4 af 5: Hvordan styrer og faciliterer du samtalen med lederen? Vores fjerde og næstsidste...
Førstehjælp til ledere med lav score - (Danish only)
#5 - Førstehjælp til ledere med lav score
Video #5 af 5: Husker du at være nysgerrig nok? I vores femte og sidste video ser vi på, hvordan...