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Customer Experience

How CX-mature is your company?

January 23, 2023

With a test of your organization’s CX maturity, you have the opportunity to get a quick indicator...

Employee Experience

Turn emotional intelligence into a strategic priority

January 18, 2023

Learn the three steps that you can base your work on so as to turn emotional intelligence into a...

Employee Experience

Initiatives leading to a high level of employee satisfaction

January 18, 2023

See how DHL Aviation works with the mantra “Putting People First” and which specific efforts and...

Employee Experience

See all videos in this category

Employee Experience

Turn emotional intelligence into a strategic priority

January 18, 2023

Learn the three steps that you can base your work on so as to turn emotional intelligence into a...

Employee Experience

Initiatives leading to a high level of employee satisfaction

January 18, 2023

See how DHL Aviation works with the mantra “Putting People First” and which specific efforts and...

Employee Experience

How to increase psychological safety

January 13, 2022

Hear why Christian Ørsted, Writer and Leadership Consultant, means that psychological safety is...

Employee Experience

How HR can support the organization from now on

December 14, 2021

Thomas Phillipsen, Acting Director Business Psychologist talks about the necessity of an on...

Employee Experience

What have we learned about leadership post COVID?

December 14, 2021

Do you know what characterizes the organizations that made a good job during the crisis? In this...

Employee Experience

Make an organizational service check

December 14, 2021

Get Stine Würtz Jepsen's good advice on how to use COVID-19 as accelerator for making an...

Customer Experience

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Customer Experience

How CX-mature is your company?

January 23, 2023

With a test of your organization’s CX maturity, you have the opportunity to get a quick indicator...

Customer Experience

New CX Platform supporting your CX program from A to Z

September 02, 2022

The new CX Platform is designed for you to easily translate insights into actions and focus on...

Customer Experience

Kvadrat case

December 06, 2021

Learn why Kvadrat has chosen Ennova for several years and how they use the Ennova’s Customer...

Customer Experience

See how Industriens Pension use customer insight for...

April 26, 2021

A deeper insight into member satisfaction and an important benchmark. With a goal of being among...

Customer Experience

What is CX PRO?

August 06, 2019

One of the great challenges with making customer surveys is that it becomes measurement for the...

Cases

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Cases

Kvadrat case

December 06, 2021

Learn why Kvadrat has chosen Ennova for several years and how they use the Ennova’s Customer...

Cases

How Synoptik transformed a low level of satisfaction &...

April 26, 2021

Dedicated efforts led to a significant increase in satisfaction motivation. In 2019, Synoptik’s...

Cases

See how Industriens Pension use customer insight for...

April 26, 2021

A deeper insight into member satisfaction and an important benchmark. With a goal of being among...

Førstehjælp til ledere med lav score - (Danish only)

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Førstehjælp til ledere med lav score - (Danish only)

Intro - Førstehjælp til ledere med lav score

October 05, 2021

I videorækken: "Førstehjælp til ledere med lav score" kommer vi til at se nærmere på, hvad du som...

Førstehjælp til ledere med lav score - (Danish only)

#1 - Førstehjælp til ledere med lav score

October 06, 2021

Video #1 af 5: I vores første video sætter vi fokus på, hvor vigtigt det er at inddrage leders...

Førstehjælp til ledere med lav score - (Danish only)

#2 - Førstehjælp til ledere med lav score

October 06, 2021

Video #2 af 5: Hvilken position indtager du i samtale med lederen? I vores anden video kigger vi...

Førstehjælp til ledere med lav score - (Danish only)

#3 - Førstehjælp til ledere med lav score

October 06, 2021

Video #3 af 5: Hvordan håndterer du den følelsesmæssige reaktion? I vores tredje video skal vi...

Førstehjælp til ledere med lav score - (Danish only)

#4 - Førstehjælp til ledere med lav score

October 06, 2021

Video #4 af 5: Hvordan styrer og faciliterer du samtalen med lederen? Vores fjerde og næstsidste...

Førstehjælp til ledere med lav score - (Danish only)

#5 - Førstehjælp til ledere med lav score

October 06, 2021

Video #5 af 5: Husker du at være nysgerrig nok? I vores femte og sidste video ser vi på, hvordan...